Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Geek’d Up Records - Return and Refund Policy

Effective Date: March 22, 2025

At Geek’d Up Records, we strive to provide high-quality music and merchandise. This Return and Refund Policyoutlines the conditions under which refunds or returns may be granted.

1. Digital Products (Music & Downloads)

No refunds will be issued for digital music purchases (MP3, WAV, streaming licenses) once the download is completed.
If you experience technical issues with a purchased file, contact our support team at geekduprecords@gmail.com within 7 days, and we will provide assistance or a replacement download.

2. Physical Products (Vinyl, CDs, Merchandise)

We accept returns and exchanges for defective or incorrect physical items under the following conditions:

The item must be unused, unworn, and in its original packaging.
You must request a return within 14 days of receiving the product.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

3. Damaged or Defective Items

If you receive a damaged or defective item, please email geekduprecords@gmail.com within 7 days of delivery with:

Your order number
A photo of the damaged product
We will replace the item at no additional cost or issue a refund if a replacement is unavailable.

4. Order Cancellations

Orders for physical products can be canceled within 24 hours of purchase.
Digital product orders cannot be canceled after payment is processed.

5. Refund Processing

Refunds are processed to the original payment method within 5-10 business days after approval.
Shipping costs are non-refundable, except in cases of incorrect or damaged items.

6. Non-Returnable Items

We do not accept returns or refunds for:

Digital music files
Gift cards
Limited edition or final-sale items

7. Contact for Returns & Refunds

To initiate a return or refund, contact us at geekduprecords@gmail.com with your order details.

We reserve the right to deny refund requests that do not meet our policy criteria.

Terms and Conditions

Return and Refund Policy

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